Average Reviews:
(More customer reviews)My Aunt bought this 1 year ago of which she only used once then she passed it on to me. I use it for the local Craft Fair at the Long Beach Farmer's Market. When you visit the site for "Quik Shade" you see under "marketplace" that there is a guy who is hanging items from the cross bars. Yeah, right....
My 3rd time using it resulted in a snapped arm. It literally snapped while setting up. I called Quik Shade and thank goodness the gal that answered the phone was my neighbors best friend *which I didn't know until the end of the discussion* and she hooked me up with extra arms and even had her boyfriend bring it to me. If it hadn't been her offering to bring me the pieces, even though they are around the corner from my house, I would not have received the parts until 2 weeks down the road from time of order placed! Why? Read below....
Recently, the plastic pieces that hold the unit up in the corner snap elements (the ones that push the canopy up with a diagonal bar) broke. Yep, snapped in 3 places...on all but one. There are a total of 4. Then, because I hang my items from the cross bars like the image of the marketplace, the middle "plastic pieces" that join the 'x' bars bolted and the 'end joints' for each end of the bar after the joined section...are breaking and stretched out. I ordered the pieces back on July 29th, 2008....it is now August 9th, 2008.....do I have the parts? No...will I get the parts before I go and do my show tomorrow? Most likely NOT...will I buy another piece of S**T from this company ever again? Most definitely not....
The company, when you call in, has you on hold for over 1 1/2 hours...that tells you something right off the bat for the warranty department....do YOU have 1 1/2 hours to sit and wait for their call? Never mind sending them an e-mail, they never EVER respond. As for leaving a "call back number", you are better off going and buying a lotto ticket, you might have a better chance at winning the lotto! This company, is utterly unprofessional and don't take their job seriously. They sell you 's**t' and don't answer the phones in hopes you'll be dumb enough to go and buy another one.
Save your money or pay additional for the Caravan's. The center supports are amazing. I know...I hang from my neighbors to test it out and I will tell you this right now...Caravans cost more BECAUSE they PRIDE themselves in their products. They really are "Easy Ups"...you slightly open the tent, crawl inside and PUSH UP on the center support and the unit "snaps" right in place....versus the Marketplace which requires 2 people to set up or find something to put the leg on while you pull the opposite direction...which causes the arms to 'snap'...joy...duct tape anyone? Go and buy a caravan...seriously...
Customer service....less than no star...think negative numbers
Product.............2 stars is too much *however, it does provide shade so hence the 2 stars....*
Life expectancy.....2 months of constant use *which in MY case is every Sunday..that's it...1 x week....for 9 hours....
Worth the money.....NO
Upgrade to Caravan..YES!
Those are my thoughts....
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Product Description:
Quik Shade Commercial 100 Instant Canopy. Easy shelter from the swelter, with a clever SuperVent top to let the canopy "breathe"! Cool, breezy shelter... 100 square feet of it... with ventilation built right in. And it sets up in mere minutes! The pull-pin connector frame assembles in a flash, making this your go-to Canopy for quick-up / quick-down shade for craft expos, outdoor shows, family gatherings and more. You even get a wheeled duffel for easy transport! Made in the shade: Measures 10 x 10' at the base and top... 100 sq. feet of sun-free shelter; Stands 9'11" high, with 6'6" of eave clearance; SuperVent top allows airflow for a cooler shade; Durable steel frame with a powder-coat finish for corrosion resistance; 300-denier PU-coated and aluminum backed canopy completely blocks harmful UV rays; Bearings between eaves make for easy set-up; Pull-pin sliders for faster set-up; Durable nylon feet and components keep the Canopy light; Includes a wheeled storage bag and 4 stakes. Weighs 42 lbs. State Color. Order yours today! Quik Shade Commercial 100 Instant Canopy
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